What do we do?
Outgoing CaLLS and messages
Effective and reliable communication is critical to patient care.
We create tools, workflows, and templates so that our client physicians can reliably contact patients by phone, email, letter mail, and even SMS.
Incoming calls and messages
Handling incoming calls and messages is a staffing challenge.
Our team helps divert and respond to administrative inquiries and we transcribe and communicate medical messages to the physician's own staff for further follow-up.
Specialist physicians receive dozens of incoming referrals a day, usually still by fax, sometimes hand-written.
We use custom built in-house software and tools to expedite the processing of incoming referrals to significantly cut wait-times and improve accuracy.
The world is online. Physicians should be as well.
We manage and maintain simple physician webpages to answer frequently asked questions and to meet common needs.